“People who don't take risks generally make about two big mistakes a year. People who do take risks generally make about two big mistakes a year.” ― Peter F. Drucker
The very next session by Dr Mandi gave the explicate definition of Craftsmanship and Modern management through a Tower building activity.Dr Mandi asked the students to build the tallest tower possible using the cubes of almost same dimension.The students have to volunteer for the activity but the process was not so easy ,we had to go through the betting process, the one who bet the most will get the opportunity to build the tower.So the deal was closed at Rs 500 by one of the student. There were 'n' number of cubes given to him to build the tower. He used 16 cubes which was a commendable job and he didn't take the risk to go forward .
After that Dr Mandi asked to form a group of 8 students for the same activity.I was a part of that group.There was a twist to the activity ,Dr Mandi became the CEO of the group and stipulated the way activity needs to be performed.
The prerequisite were:-
- Only one person will perform the activity.
- The person performing the task will be blind folded .
- From the rest of the group one person will guide the blind folded person to perform the task.
- Other 6 can only talk to the person who will guide the doer of the task.
The group set a target to build tower consisting of 10 cubes but the final tower height was 7 cube.The reason why the group was not able to achieve the target was being explained and the role of other people in the group became questionable as they were not playing any direct part in the activity. On the other hand they created confusion for the person who was executing the task.
The concept of craftsmanship and management was absolved after this activity.
The concept of craftsmanship and management was absolved after this activity.
We learn more when we create complexity and manage the same .We get better efficient system and acceptance.The activity helped us to understand the need to create conceptual roles for the new middle managers to have meaningful work.
Management in one formula can be defined as:-
Numbers + Turnover = Management(holistic gathering of data+capture the information of business)
In broader terms we can differentiate between craftsmanship and Modern Management as:-
A person should take initiative to lead towards success and for that the management has concept of 3"E":-
- Efficiency
- Excellence
- Effectiveness
Efficiency * Effectiveness = Excellence
This is multiplicative function where
Efficiency is Time i.e. Lower Cost ----Doing things rightly
Effectiveness(Subjective) is Quality i.e. Direction which gives market acceptability---- Doing right things
Excellence is Affordability i.e. More out of less for more.
Here effectiveness plays a very crucial role of decision making and efficiency also plays a very important role like Job Rotation to have satisfaction for worker.
To elucidate the terminologies I will take an example of Internet.
Internet is efficiency and how it can be used is effectiveness.
“There is nothing so useless as doing efficiently that which should not be done at all.”
― Peter F. Drucker
This class by Dr Mandi was one of the best classes which helped us all to understand how organization functions especially role assignment and the 3 "E" concept through various examples!!!
No comments:
Post a Comment